Paid Social Studio ("we", "us", "our") operates the website paidsocialstudio.com and associated services. This policy explains how we collect, use, and protect your information.
Account information: When you subscribe, we collect your name, email address, and payment information through Stripe. We do not store your payment card details — Stripe handles this securely.
Usage data: We collect basic analytics about how you use the tool, including pages visited and features used.
Uploaded data: When you upload CSV files for analysis, the data is processed in real-time by our AI system. We do not store your CSV data after the analysis is complete. Your advertising data is not saved, shared, or used for any purpose other than generating your analysis.
We use your information to: provide and maintain our service, process payments, send service-related communications, and improve the product.
Your uploaded CSV data is sent to Anthropic's Claude API for analysis. Anthropic's data processing terms apply to this processing. Anthropic does not use API inputs to train their models. Your data is processed and discarded — it is not stored by us or by Anthropic.
We do not sell, rent, or share your personal data with third parties for marketing purposes. We share data only with: Stripe (payment processing), Anthropic (AI analysis), and Netlify (hosting).
Account information is retained while your subscription is active and for up to 30 days after cancellation. Uploaded CSV data is not retained — it is processed in real-time and discarded immediately.
If you are in the UK or EU, you have the right to: access your personal data, correct inaccurate data, delete your data, restrict processing, data portability, and object to processing. Contact us at hello@paidsocialstudio.com to exercise these rights.
We use essential cookies for site functionality. We do not use advertising or tracking cookies. If we add analytics in the future, we will update this policy and provide a cookie consent mechanism.
We use HTTPS encryption for all data transmission. Payment processing is handled by Stripe, which is PCI DSS compliant. We take reasonable measures to protect your information but cannot guarantee absolute security.
Our service is not intended for anyone under 18. We do not knowingly collect data from minors.
We may update this policy from time to time. We will notify subscribers of significant changes via email.
Paid Social Studio
Email: hello@paidsocialstudio.com
London, United Kingdom